Spending Support

Need help with Spending? The answers below cover the most common issues. If they do not solve it, email us and include your device model, OS version, and Spending app version.

Contact

Email [email protected]. Support requests are answered in English or Romanian. Do not send receipts, account numbers, or other sensitive financial information.

Restore Spending Pro

Open Spending › Settings and choose Restore purchases. Make sure the device uses the same Apple Account that made the purchase. Subscription management is available from the same settings screen.

iCloud sync

Spending uses iCloud when it is available for the Apple Account on your device. Confirm that you are signed in to iCloud, that iCloud Drive is enabled, and that the device has a network connection. Spending does not have a separate in-app sync switch.

Household invitations

An iCloud invitation connects exactly one other Apple Account. The recipient should open the invitation on a device signed in to the intended account and with Spending installed. If an invitation expires or was claimed by the wrong account, disconnect it in Settings › Household › People and create a new one.

Receipt and screenshot scanning

Spending analyzes images on the device and asks you to confirm suggestions before saving. For best results, use a sharp, well-lit image with the merchant, date, and total visible. Wallet screenshots are image imports; Spending does not connect directly to Apple Wallet or a bank.

Delete or export data

Open Spending › Settings › Data to export, import, or erase your data. Export is a Spending Pro feature; deleting individual expenses and erasing all data are available in the app.

Privacy

Read the Spending Privacy Policy for details about on-device processing, iCloud, and private Household Sharing.